Privacy Policy

Last modified: August 13, 2026

Introduction

HOPE Online Learning Academy Co-Op (“HOPE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit www.hopeonline.org (the “Website”), interact with HOPE online, participate in fundraising or community programs, register for events, make donations, or communicate with us by email, text message, or other electronic means.

This policy applies to information we collect:

On this Website.
Through forms, registrations, donations, and event sign-ups made through or linked from this Website.
In email, text message, and other electronic communications between you and HOPE.
When you interact with HOPE advertising, fundraising campaigns, or applications on third-party websites and services that link to this policy.

This general Website Privacy Policy does not replace policies governing student education records or other information subject to specific federal or state education privacy requirements. Student information and education records are handled in accordance with applicable laws and HOPE's student data privacy policies.

Please read this policy carefully to understand our practices regarding your information. By using our Website or providing information to HOPE, you acknowledge the practices described in this policy.

Information We Collect and How We Collect It

We may collect several types of information from and about users of our Website, including:

Personal information such as your name, postal address, email address, telephone number, or other information by which you may be contacted.
Information you provide when registering for an event, participating in a HOPE program, making a donation, requesting information, completing a form, or communicating with us.
Transaction and donation information related to contributions or event registrations.
Records and copies of correspondence if you contact us.
Responses to surveys or feedback requests.
Information about your internet connection, browser, device, and use of our Website.
Other information you voluntarily provide to us.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Website, including through cookies and similar technologies.
From service providers and third parties that assist us with Website operations, donations, event registrations, communications, analytics, or other organizational functions.

Information You Provide to Us

The information we collect on or through our Website may include information you provide when you:

Request information about HOPE.
Register for an event or community program.
Participate in fundraising or donor programs.
Make a donation.
Sign up to receive emails or text messages.
Complete forms or surveys.
Contact HOPE with a question or request.
Participate in promotions, campaigns, or other HOPE activities.

Payment information submitted as part of a donation or transaction may be processed by a third-party payment processor.

HOPE may not directly receive or store complete payment-card information when payments are processed through such providers.

SMS and Text Message Communications

If you provide HOPE with your mobile telephone number and opt in to receive text messages, HOPE may send you SMS or MMS communications related to programs, fundraising campaigns, events, donations, community activities, and other HOPE initiatives.

These messages may include:

Fundraising appeals and campaign updates.
Event invitations, announcements, and reminders.
Holiday giving program communications.
Donation confirmations and related transactional messages.
Updates regarding the impact of HOPE programs and donor support.
Other informational communications associated with programs or campaigns for which you have provided consent.

You will only receive promotional SMS or MMS messages from HOPE when you have provided the appropriate consent to receive them. Consent may be provided through an online form, event or campaign registration, written authorization, or another opt-in method presented by HOPE.

Message frequency may vary. During active fundraising or event campaigns, HOPE may send approximately 5–10 messages per campaign. Standard message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of receiving text messages at any time by replying STOP to any HOPE text message. After opting out, you may receive a confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP, call us at 720-402-3000, or email info@hopeonline.org.

Consent to receive marketing text messages is not a condition of making a donation, attending an event, enrolling at HOPE, or otherwise engaging with HOPE.

HOPE does not sell, rent, or share mobile telephone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Mobile information and text messaging consent will not be shared with third parties for marketing purposes.

We may provide limited information to service providers that help us deliver text messages or administer our communications programs. Those providers may use the information only as necessary to provide services to HOPE and are not authorized to use your information for their own marketing purposes.

Information Collected Automatically

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, logs, pages viewed, and other communication data.
Information about your computer, mobile device, or internet connection, including your IP address, operating system, and browser type.
Information collected through cookies, pixels, analytics tools, and similar technologies.

This information helps us improve the Website, understand how visitors use it, evaluate communications and campaigns, and provide a better user experience.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to:

Recognize returning visitors.
Remember certain preferences.
Understand Website usage and traffic patterns.
Measure the performance of Website content and campaigns.
Support analytics, advertising, and other Website functionality.

You may configure your browser to refuse some or all browser cookies or to alert you when cookies are being sent. Some Website functionality may not operate properly if cookies are disabled.

Third-Party Services and Technologies

HOPE may use third-party service providers to support Website hosting, analytics, communications, fundraising, event registration, payment processing, advertising, and other organizational activities.

These providers may collect or process information in connection with the services they provide. Their handling of information may also be governed by their own privacy policies.

HOPE does not control the privacy practices of third-party websites or services that you may access through links on our Website.

How We Use Your Information

We may use information that we collect about you or that you provide to us:

To operate and present our Website.
To respond to your questions and requests.
To process donations, registrations, and other transactions.
To administer fundraising campaigns, events, community programs, and donor initiatives.
To send communications you have requested or consented to receive.
To provide donation confirmations, event information, reminders, and other transactional communications.
To share information about HOPE programs, student impact, community initiatives, and opportunities to support HOPE.
To understand and improve our Website, communications, campaigns, and programs.
To protect the security and integrity of our Website and systems.
To comply with legal and regulatory obligations.
To fulfill any other purpose for which you provide the information.
For another purpose disclosed to you when the information is collected.
With your consent.

Disclosure of Your Information

We may disclose aggregated or de-identified information that does not identify an individual.

We may disclose personal information:

To contractors, vendors, and service providers that support our Website, communications, fundraising, event management, payment processing, technology, analytics, or other operations.
To fulfill the purpose for which you provided the information.
To comply with a court order, law, legal process, or governmental or regulatory request.
To protect the rights, property, safety, or security of HOPE, our students, families, staff, supporters, Website visitors, or others.
To prevent fraud, misuse, security incidents, or other unlawful activity.
For another purpose disclosed when you provide the information.
With your consent.

HOPE does not sell your personal information for monetary consideration.

As stated above, mobile telephone numbers and SMS opt-in information are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Email and Marketing Communications

If you receive promotional or fundraising emails from HOPE, you may unsubscribe using the unsubscribe link provided in the email or by contacting us at info@hopeonline.org.

Opting out of promotional communications does not necessarily prevent HOPE from sending non-promotional or transactional communications when necessary, such as donation confirmations or communications relating to an event or program for which you have registered.

Your Privacy Choices

You may contact HOPE to:

Request access to personal information you have provided to us.
Request correction of inaccurate information.
Request deletion of certain personal information, where applicable.
Change your communication preferences.
Opt out of promotional email communications.
Opt out of SMS communications by replying STOP.
Ask questions about how your information is used.

Requests may be submitted to info@hopeonline.org.

Certain information may need to be retained when required by law, for legitimate recordkeeping purposes, or to complete transactions or services you have requested.

Student Data and Education Records

HOPE is a public charter school and maintains separate obligations regarding student information and education records.

Student education records and other protected student information are handled in accordance with applicable federal and Colorado laws, including the Family Educational Rights and Privacy Act (FERPA) and applicable Colorado student data privacy requirements.

Additional information regarding HOPE's student data privacy practices and policies is available through HOPE's student resources and data privacy materials.

Nothing in this Website Privacy Policy is intended to limit or replace the privacy rights afforded to students or families under applicable education privacy laws.

Colorado and Other State Privacy Rights

Depending on where you reside and the nature of the information HOPE maintains about you, applicable state law may provide certain rights regarding your personal information.

These rights may include, where applicable, rights to:

Access certain personal information.
Correct inaccurate personal information.
Request deletion of certain information.
Obtain a portable copy of certain information.
Opt out of certain uses or disclosures of personal information.

Not every state privacy law or consumer privacy right applies to every organization, individual, or type of information. HOPE will evaluate privacy requests in accordance with the laws applicable to HOPE and the information involved.

To submit a privacy request, contact info@hopeonline.org.

Data Security

HOPE uses administrative, technical, and physical safeguards designed to protect personal information against accidental loss and unauthorized access, use, alteration, or disclosure.

No method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable measures to protect personal information, we cannot guarantee the absolute security of information transmitted through the Website or other electronic communications.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, support HOPE's operational and recordkeeping needs, comply with applicable legal requirements, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Links to Other Websites

Our Website may contain links to websites operated by third parties. HOPE is not responsible for the content, security, or privacy practices of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you use.

Changes to Our Privacy Policy

HOPE may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or programs.

When we make changes, we will update the “Last modified” date at the top of this policy. Material changes may also be communicated through the Website or other appropriate means.

We encourage you to review this policy periodically.

Contact Information

For questions or comments regarding this Privacy Policy or HOPE's privacy practices, contact:

HOPE Online Learning Academy Co-Op
9780 Pyramid Ct, Suite 100
Englewood, CO 80112

Phone: 720-402-3000
Email: info@hopeonline.org
Website: www.hopeonline.org